Meet your AI Team Agents

Solve support tickets using AI Team Agents based on the context tone,
data history and hierarchy team management.

Get a POC Today!

Formulate Responses and Automate Replies

Begin evaluating our Team AI Agents, which formulate responses to support your team and automatically reply to the highest scoring cases.

  • Assist Team

  • Analyze Use Cases

  • Automate Replies

Mirror of your best support team agents

A combination of conversation examples, guides, and appropriate tone/slang makes all the difference in providing an accurate response to your customers.

  • Same slang and tone.

  • 24/7 for your customers

  • Tag and organize tasks

Guidance directly from help center

  • Scan full help center

  • Updata data in one click

  • Easy integration

Direct access to your help center or website allows customers to easily find information without having to navigate through extensive content on your site.

Use our Guard AI 🔐
to filter out conversations unrelated to your queries.

Set up safety measures tailored to the specific needs of your application and aligned with responsible AI practices.

  • Filter harmful content

  • protect user privacy

  • consistent level of AI safety

FAQ

Question we get asked

Find quick answers to your questions with our FAQ section.

Why do I need team agents and not just one?

Great question! To best manage permissions, understand data, and adjust tone, we treat it like a real team. You can create multiple AI agents. They collaborate to decide who answers each customer question, ensuring responses are precise and suited to each agent's strengths.

Do you offer API and webhook integration?

Yes, Officely provides API and webhook integration. This allows you to connect your AI agent to other tools and systems, automate tasks, and streamline your workflow. If you have any specific questions or requirements, please reach out to our support team for assistance.

Does Officely integrate with Chat GPT?

Yes, Officely integrates with GPT, Claude, LLama, and more, going beyond simple API connections to these models.Before interacting with any large language model (LLM), Officely employs its own machine learning processes.

How long is the trial period?

The trial period is not time-limited but operates in demo mode only, without publishing or integration options.

Can I test the AI Agent I created without upgrading?

Yes, you can test it through the AI Agent preview window on our platform to see how it responds and operates.

Must I use your chat widget?

No, you can integrate our AI team agents through platforms like Zendesk, Intercom, WhatsApp, and more. But we also offer the option to embed our widget or share a link for direct access.

Real-Life Applications

AI Agents Use Cases:

Explore how our AI agents solve real-world business challenges.

Customer Service 🛟
AI agents handle inquiries and solve issues 24/7, enhancing customer satisfaction.

Customer Retention💰
Handle requests and tickets related to monetary refunds and cancellations as part of customer retention efforts.

Manage Multiple AI Agents
Combine and manage multiple AI agents by controlling permissions, data, and the tone of voice for each model.

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